Lush Nail Lounge on 96th in Surrey

Services/Products

Nail Salon

Classic Manicure

Lush Nail Lounge on 96th

$25

Unverified Business

Gel Manicure

Lush Nail Lounge on 96th

$45

Unverified Business

Deluxe Pedicure

Lush Nail Lounge on 96th

$60

Unverified Business

Manicure

Lush Nail Lounge on 96th

$100

Unverified Business

Gel Nails

Lush Nail Lounge on 96th

$100

Unverified Business

Acrylic Nails

Lush Nail Lounge on 96th

$100

Unverified Business

Pedicure

Lush Nail Lounge on 96th

$100

Unverified Business

Gel Pedicure

Lush Nail Lounge on 96th

$100

Unverified Business

Dip Powder Nails

Lush Nail Lounge on 96th

$100

Unverified Business

French Manicure

Lush Nail Lounge on 96th

$100

Unverified Business

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Lush Nail Lounge on 96th

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Reviews (425)

I got my eyelashes done from Tyler she did fantastic job. I love my eyelashes and I have been receiving compliments that they look so natural and beautiful. Also she did my nails gave it perfect shape and other girl that my cat I look on my nails sorry I forgot to ask her name, but she did absolutely perfect that I and everyone is asking me for where I got it done. I definitely refer those nails at 96 and 128. thank you so much for your services. I’m definitely coming back to you guys only. Thanks a lot.

10 months ago

Sukhmani Sandhu

Google Review

(5)

Elise is so talented!! I’m genuinely so happy with my experience. She was so gentle and detail oriented, my nails turned out beautifully. I LOVE my nails and will definitely come again.

2 years ago

GAD “Millmann”

Google Review

(1)

Where do I begin. I was the first appointment of the day to get nails done. They were done fine however I was so grossed out sitting looking around at the filth. The pedicure chair beside me looked like it has never been cleaned as you will see from the picture. Dead skin and toenails dirt and god knows what. Clearly they don't clean at end of day or in the morning. Disgusting

1 year ago

Amanjot Kaur

Google Review

(1)

I went to Lush Nail Lounge to get my nails done and asked one of the staff, who was clearly free, if I could make an appointment. Instead of welcoming me, she spoke very rudely and showed no interest in helping. It’s clear they lack basic customer service skills. I would not recommend this place—be aware that their service is very disappointing.

9 months ago

Prakash Singh

Google Review

(1)

I went yesterday around 6 PM for an almond acrylic set, and it was by far the worst experience I’ve ever had at a nail salon. The entire process felt extremely rushed, and the final result was absolutely terrible. The nails aren’t even close to being almond-shaped — some are crooked, and others are noticeably thinner than the rest. I was extremely upset, especially considering the price I paid.

Normally, I always tip for services like this, but yesterday was the first time I didn’t tip — that’s how bad it was. I was shocked that they even allow employees who clearly don’t know how to properly do nails to work there.

On top of that, the tech left so much space between the acrylic and my nail cuticle that it already looks like the set has grown out for two weeks — even though I literally just got them done yesterday. Now I’m stuck having to pay for a whole new set next week to fix this mess.

Very disappointed and would absolutely not recommend this place to anyone.

11 months ago

‹ ›

Ravleen Kaur Sodhi

Google Review

(5)

10 months ago

Sukhmani Sandhu

Google Review

(5)

Elise is so talented!! I’m genuinely so happy with my experience. She was so gentle and detail oriented, my nails turned out beautifully. I LOVE my nails and will definitely come again.

2 years ago

GAD “Millmann”

Google Review

(1)

1 year ago

Amanjot Kaur

Google Review

(1)

9 months ago

Prakash Singh

Google Review

(1)

11 months ago

‹ ›

Frequently asked questions

Have something to know? Check here if you have any questions about us.

What services does Lush Nail Lounge on 96th offer?

Lush Nail Lounge on 96th specializes in comprehensive nail care, including manicures, pedicures, acrylics, gel options, and nail art designed to match the latest trends. The salon emphasizes a relaxing, professional experience and tailors services to individual style preferences. Guests can expect attention to cuticle care, shaping, and a finished look that supports long-lasting wear. While trends focus on fashion-forward options, technicians strive for comfort and precision in every treatment.

How is cleanliness and hygiene at the location?

Review feedback presents a mixed picture regarding cleanliness; some clients report pristine conditions, while others note concerns about specific areas such as pedicure chairs. The salon is described as maintaining a modern space, and staff are encouraged to uphold high hygiene standards. Guests can expect proper sanitization between clients and should voice any concerns immediately so that staff can address them. Transparent communication is encouraged to ensure a safe, comfortable service experience.

How can a client book an appointment?

Appointments can be scheduled by phone or at the front desk, with online booking where available. The experience shared by guests indicates that peak periods may lead to longer waits or rushes, so booking ahead helps secure preferred times and technicians. Walk-ins are occasionally accommodated if time permits. The staff aims to provide clear time estimates and confirm service details in advance to minimize surprises on arrival.

What should a client do if unhappy with a service?

Clients with concerns are encouraged to raise them with the on-site staff promptly so issues can be addressed immediately. Review feedback shows some experiences improved when a manager is involved in revising the service or arranging a correction. The salon generally works toward solutions such as service adjustments or future appointment accommodations, prioritizing client satisfaction while maintaining open dialogue and a respectful, professional environment.

Which technicians are noted for exceptional work?

Clients have highlighted certain technicians for standout care; Elise is repeatedly praised for gentle, detail-oriented nail work that yields beautifully finished results. The reputation for skill extends to other team members as well, reflecting a team-focused approach to quality. Prospective guests are encouraged to discuss preferred styles with staff to identify the best match. Consistency can vary with workload, so early booking often helps align with preferred technicians.

What should customers know about pricing and value?

Pricing varies by service type, with acrylics, gel options, and nail art shaping the total cost. Some reviews note that expectations should be set before starting, as value depends on longevity and technique. The shop provides service details and estimates beforehand to avoid surprises. Guests are encouraged to ask about ongoing promotions or packages, ensuring clarity on what is included in the price and how care enhances durability.

Is this salon suitable for first-time visitors?

Yes, first-time visitors can receive guidance on nail shapes, care routines, and style choices tailored to personal preferences. The experience can vary with time and staff allocation, so arriving a few minutes early to discuss needs helps. Guests should communicate any sensitivities and hygiene expectations. Overall, the atmosphere aims to be welcoming and professional, with opportunities to adjust service plans if initial results do not meet expectations.

What steps are taken to address negative feedback?

Negative feedback is used as a catalyst for improvement; the management team reviews concerns, communicates outcomes, and implements process adjustments. Reported issues have prompted attention to scheduling, staff training, and hygiene practices. Clients can expect transparent follow-up and options to rebook or revise a service. The aim is to transform criticism into tangible changes that enhance safety, reliability, and the overall guest experience across visits.

Do reviews reflect generally positive experiences?

Reviews present a mixture of experiences; several guests praise precise nail work, especially from Elise, and the relaxing ambiance on many visits. Conversely, some reviewers describe dissatisfaction with cleanliness, pacing, or customer service during particular sessions. This pattern indicates outcomes can vary by technician, time, and expectations. Prospective clients are advised to review recent feedback, discuss goals clearly, and choose technicians aligned with the desired style for consistent results.

Where is Lush Nail Lounge on 96th located and is the area convenient?

Lush Nail Lounge on 96th sits at 9589 128 St, Surrey, BC, placing it in the Fraser Heights area convenient for local residents. The location is described in marketing materials as a pristine, friendly setting, designed to combine style with relaxation. Visitors should verify current hours and parking options before arrival and consider arriving during off-peak times to reduce wait times.